Story-led design, experience-first.

Child discovering an interactive play installation

For Bleu & Associés, every play space carries a story: one designed around those who live it, structured through a journey that makes sense, from the very first step to the last.

Concept illustration of a themed family play space
Storytelling & customer journey

Understanding people. Shaping experiences.

Kids and family experiences are at the heart of our approach. With more than 20 years spent working closely with children and their families, we have developed a unique understanding of their needs — and strong expertise in designing spaces that genuinely respond to them.

We help you:

Understand the needs, behaviours and expectations of your audiences.

Create a unique story rooted in the identity of the place.

Make informed choices that foster innovation while responding to the real needs of your clients and users.

Children walking along an interactive play path in a shopping mall

Understand

Analyse the site, its audiences, uses and constraints.

Explore

Identify trends, references and opportunities.

Define

Establish the experience principles and key touchpoints.

Imagine

Develop storytelling concepts and creative scenarios.

Translate

Provide clear directions for future design phases.

Play structure with a slide in a shopping centre
Children playing in a train station play space

Shaping the family experience

Our expertise can be integrated into a wider design project or commissioned as a standalone consulting mission, with no obligation to entrust us with its implementation. We help family-oriented destinations and venues define a clear, distinctive and actionable experience vision. Curious how it works on the ground? Two destinations, two stories.

Children playing in a colourful play installation

Tell us about your project

You have a site, an ambition, a constraint, or a story to tell. We have the expertise to give it shape — from the first analysis to the final installation.

A clear direction for your project

Our consulting turns insights into a clear direction for your project. Depending on your needs, we provide the strategic and creative foundations required to align stakeholders, guide future design decisions and create a more relevant experience for families.

A diagnostic and opportunity assessment.

A customer journey and experience vision.

Creative scenarios and development principles.

Design guidelines or a strategic roadmap.

Family play space with climbing structures and green play landscape

Stories that shape the journey.

D2M Open Park, illuminated climbing net structure

D2M Open Park

Paris, France

The Adventurers’ Forest
The Adventurers’ Forest
Nhood
bordeaux-lac-outdoor
Kids Park Color
Kids Park Color
Mercialys
shop-park-cap-costieres-nimes
Adventure Trail – The Miniverts’ Glade
Adventure Trail – The Miniverts’ Glade
Westfield
les-miniverts-parcours-aventure-carre-senart
Play & Relax
Play & Relax
Wereldhave
play-relax
Adventure Island
Adventure Island
Domaine d'Essendiéras
ile-aux-jeux-essendieras
Little Pizzaïolo
Little Pizzaïolo
Pizza Paï
pizza-pai-henin-beaumont
With the Wind
With the Wind
Klépierre
au-fil-du-vent-blagnac

Understand how we design

The questions our clients and partners ask most — and what makes our approach different.

What is customer journey and storytelling design for a play space?
×

It is the consulting step that comes before the project. We analyse your site, your audiences and your constraints, then define the experience families should live there.

The story is rooted in the identity of your place, so the play space feels like it belongs to it.

What do we receive at the end of the process?
×

You receive an audience diagnostic, a customer journey, creative scenarios and design guidelines.

Together they form a clear experience direction that your teams, architects and partners can use to brief the project.

When should we start working on the customer journey?
×

As early as possible, before the brief is fixed. Decisions about layout, themes and age ranges are much easier to make at this stage.

Starting early also helps you set the right budget and avoid costly changes later.

Can the story build on our brand or existing universe?
×

Yes. We work from your brand, your location or an existing universe, and translate it into a coherent family experience.

The aim is an inclusive, intergenerational journey where children and adults both find their place.

Does storytelling help families stay longer on site?
×

A play space with a clear story creates an emotional link with the place, and visitors tend to stay longer and come back.

For shopping centres, hotels and visitor attractions, that means a stronger dwell time and a more memorable destination.

Let's Design a Place Families Return To

Whether you're planning a new community space, revitalizing an existing area, or exploring innovative play solutions, our team is ready to bring your vision to life.
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contact@bleuetassocies.com
Feel free to reach out via email if you have any questions before our call!
05 53 45 50 90
You can reach out to us by phone to discuss your needs.
Périgueux
Paris